Terms & Conditions

2 Definitions

For the purposes of these Terms, the following definitions shall apply unless the context otherwise requires:

3 Acceptance of Terms

By accessing the slotsmy website, creating an Account, making a deposit, accepting a Bonus, or otherwise using any feature of the Platform, you represent and warrant that:

• You have read and understood these Terms in their entirety.
• You agree to be legally bound by these Terms and any future amendments thereto.
• You meet all eligibility requirements specified in Section 4 of these Terms.
• You are not accessing the Platform from a jurisdiction where online gambling is prohibited.
• All information you provide to slotsmy is accurate, current and complete.

5 Account Registration

To access the full range of slotsmy features, Users are required to complete a registration process. The following provisions govern account creation and maintenance:

• Required Information Registration requires submission of accurate personal details including full legal name, date of birth, residential address, email address and a contact number. All fields marked as mandatory must be completed truthfully.
• Password Security You are responsible for creating a sufficiently complex password and maintaining its confidentiality. slotsmy will never ask you to disclose your password via live chat, email or any other communication channel.
• Account Verification (KYC) Before a withdrawal can be processed, Users must complete the KYC verification process by submitting a valid photo identification document and, where required, proof of address. Verification typically takes 24–48 hours.
• Account Maintenance It is the User's responsibility to keep all account information current and accurate. Changes to name, address, contact details or payment methods must be reported to support promptly and supported with appropriate documentation.
• Dormant Accounts Accounts that remain inactive for an extended period may be subject to an administrative maintenance fee or closure in accordance with the dormancy policy applicable at the time.

6 Terms of Use

Users accessing the slotsmy Platform agree to comply with the following general terms of use at all times:

• The Platform must be used for lawful purposes only and in compliance with all applicable Malaysian laws and regulations.
• You must not use the Platform in any manner that could damage, disable, overburden or impair its infrastructure or interfere with any other User's access.
• Automated access, scraping, crawling or the use of any bot or script to extract or interact with Platform content without written consent from slotsmy is strictly prohibited.
• You must not attempt to gain unauthorised access to any part of the Platform, other User accounts, or connected systems.
• Content published on the Platform is provided for informational purposes only and does not constitute financial, legal or professional gambling advice.
• slotsmy does not guarantee that all published information is error-free, current or applicable to your specific circumstances.

7 Bonus and Promotions Policy

All promotional offers made available through slotsmy are subject to the following general conditions, in addition to any offer-specific terms published at the time of promotion:

• Wagering Requirements All bonuses are subject to wagering requirements before any bonus-derived winnings may be withdrawn. The applicable multiplier (e.g., 10x, 18x, 35x) and eligible game contribution rates will be stated within the specific offer terms.
• Expiry Dates Bonus funds and associated wagering obligations must be completed within the timeframe specified in the offer. Unused bonus funds will be forfeited upon expiry without notice.
• Maximum Withdrawal from Bonus Some promotional offers carry a cap on the maximum amount that may be withdrawn from bonus-generated winnings. This cap will be disclosed clearly in the specific offer documentation.
• Minimum Deposit Threshold The minimum qualifying deposit for any bonus offer (typically from RM50 unless otherwise stated) must be met in a single transaction using an eligible payment method.
• Single Bonus per Promotion Unless explicitly stated otherwise, each eligible User may claim a given promotional offer only once. Multiple accounts, household registrations or shared device submissions will be subject to review.
• Bonus Abuse slotsmy reserves the right to void any bonus, cancel associated winnings and suspend any account where it determines that promotional abuse, collusion or systematic exploitation of offer terms has occurred.

8 Deposits and Payments

The following provisions govern all deposit transactions conducted through the slotsmy Platform:

• Eligible Methods Deposits must be made using a payment instrument registered in your own name. Supported Malaysian payment methods include FPX, DuitNow, Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost and GrabPay, subject to availability and applicable provider terms.
• Minimum and Maximum Deposit Limits Each payment method is subject to its own minimum and maximum deposit limits, which are displayed at the time of transaction. Typical minimum deposit thresholds start from RM50 unless a specific promotion requires otherwise.
• Third-Party Deposits Prohibited Deposits from payment accounts belonging to a third party are not accepted. Any transaction that appears to originate from a source other than the registered User may be reversed and the account suspended pending investigation.
• Currency All transactions are processed in Malaysian Ringgit (MYR/RM) unless an alternative currency is explicitly supported and selected. Users are responsible for any currency conversion fees imposed by their payment provider.
• Dispute of Charges If you believe a transaction has been processed in error, you must contact support within 30 days of the transaction date. Chargebacks initiated without first contacting slotsmy support may result in account suspension.

9 Withdrawals

Withdrawal requests are subject to the following conditions:

• KYC Completion Required All withdrawal requests require successful completion of the KYC verification process. Withdrawals will not be processed until identity and age have been confirmed.
• Matched Payment Method Funds must be withdrawn to the same payment method used for the originating deposit where technically possible, and in all cases to a payment account registered in your own name.
• Pending Wagering Obligations Withdrawals will not be processed if any active bonus wagering requirement remains unfulfilled. Requesting a withdrawal while a bonus is active may result in forfeiture of that bonus and associated winnings.
• Processing Timeframes Standard withdrawal processing times vary by payment method. Where applicable, bank transfer processing may take 1–5 business days depending on the receiving institution and transaction volume.
• Withdrawal Limits Minimum and maximum withdrawal amounts apply and are displayed within the cashier section. Amounts above set thresholds may be subject to enhanced due diligence review.

11 Intellectual Property

All content published on the slotsmy Platform — including but not limited to text, guides, graphics, page layouts, design elements, logos, editorial articles, betting glossaries and educational materials — is the exclusive intellectual property of slotsmy or its licensed content contributors.

• Users are granted a limited, non-exclusive, non-transferable licence to access and view Platform content for personal, non-commercial purposes only.
• Reproduction, republication, distribution, scraping, translation or modification of any Platform content without prior written consent from slotsmy is strictly prohibited.
• The slotsmy brand name, logo and associated visual identity may not be used in any context without express written authorisation.
• Any feedback, suggestions or user-generated contributions submitted to slotsmy may be used by the Platform without compensation or attribution, unless otherwise agreed in writing.

12 Limitation of Liability

To the fullest extent permitted by applicable Malaysian law, slotsmy hereby disclaims all warranties, express or implied, with respect to the Platform and its content.

• No Guarantee of Winnings slotsmy does not guarantee any return on bets placed or games played. All gambling activities carry the risk of financial loss, and no information published on this Platform should be construed as a guarantee or prediction of outcome.
• Service Availability slotsmy does not warrant uninterrupted, error-free or secure access to the Platform. Maintenance windows, technical issues or force majeure events may result in service interruptions without prior notice.
• Third-Party Links and Services Where the Platform references third-party services, payment providers or external operators, slotsmy accepts no liability for the conduct, availability, terms or security practices of those third parties.
• Indirect Loss slotsmy shall not be liable for any indirect, consequential, special or punitive damages arising from your use of or inability to use the Platform, including loss of data, loss of revenue or financial harm resulting from gambling activity.

14 Account Suspension and Closure

slotsmy reserves the right to suspend, restrict or permanently close any account at its sole discretion under the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete required KYC verification within a reasonable timeframe.
• Evidence or reasonable suspicion of fraudulent activity, money laundering or prohibited conduct as described in Section 10.
• A User voluntarily requests account closure, in which case outstanding verified balances will be processed in accordance with standard withdrawal procedures.
• Regulatory requirements or law enforcement instructions that compel account restriction or reporting.

Where an account is closed at the User's request and there are no outstanding disputes or pending investigations, any verified real-money balance will be returned through an eligible payment method registered in the User's name.

15 Amendments

slotsmy reserves the right to modify, update or replace any part of these Terms and Conditions at any time without prior individual notice to Users. Changes will take effect from the date they are published on the Platform.

It is the User's responsibility to review these Terms periodically to remain informed of any changes. The "Last Reviewed" date shown at the top of this page will be updated each time material changes are made. Continued use of the Platform after any amendment constitutes acceptance of the updated Terms.

16 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which slotsmy operates. Any disputes arising from or in connection with these Terms that cannot be resolved amicably through the support process shall be subject to the exclusive jurisdiction of the relevant competent courts.

Users in Malaysia acknowledge that local laws regarding online gambling activities may differ from the terms under which slotsmy operates. It remains the User's sole responsibility to ensure that their use of the Platform complies with the laws of their own jurisdiction.